The new feature gives hotel guests more control of their stay by providing the opportunity to check out and settle outstanding bills from the comfort of their rooms.
RoomRaccoon, a leading all-in-one hotel management system (HMS), has announced the launch of its new online check-out functionality. The new feature was unveiled by Tymen van Dyl, the CEO and Founder of RoomRaccoon, at the Independent Hotel Show in Amsterdam and delivers intuitive technology for guests to simplify and digitise their hotel stay.
This contact-free feature allows guests to check out and settle outstanding bills from the comfort of their rooms via an email link on their devices. By eliminating the need for check-out at the front desk, online check-out is perfect for hotels looking to save time and improve the guest experience at their property.
For Tymen van Dyl, the launch of RoomRaccoon’s online check-out feature is the next step in empowering hoteliers with technology that thrills modern guests. He shares: “These days, guests value convenience and choice. With the addition of online check-out to our HMS, RoomRaccoon clients can offer a seamless journey from booking to departure and allow guests to have more control over their stay.”
With RoomRaccoon’s online check-out, hotels can provide a frictionless payment experience for guests. The system uses PSD2 SCA and PCI-compliant payment gateways andmerges industry-leading security standards and automation to offer payment methods that guests know and trust.
“The evolution of RoomRaccoon’s platform continues our purpose of empowering independent hoteliers with smart technology that drives better-performing hotel businesses and provides a guest experience that is both personalised and modern. We’re excited to expand our platform to become the most complete HMS on the market and deliver five-star experiences for our clients and their guests,” says van Dyl.