Rising Hospitality Costs: Where Might Inefficiencies Be Hiding?

As South Africa heads towards its busy summer tourism season, hotels, lodges, resorts and guesthouses have reason to be optimistic

How Pre-Arrival Data Is Changing The Way Hotels Sell Upgrades

Hospitality owners and managers globally know the challenge and what is expected of them: maximising revenue from every booking while

The “rules” of guest acquisition are changing. While traditional search still matters, a growing share of travel decisions now begin

FCM Travel yesterday announced its new AI-powered conversational booking feature which will allow travellers to simply describe what they need

Ask today’s travel managers whether or not they want AI in their business travel programmes and the answer is a