TravelIndustry News

Together for Traveller Safety by VisitSouthAfrica.info

In response to the evolving traveller safety situation within South Africa, the tourism industry is convening an important webinar under the banner – “Together for Traveller Safety”. Your participation is not just important—it’s essential.

This webinar serves as a vital briefing on the current state of traveller safety and the collective measures we must enhance. As a key stakeholder in the South African tourism industry, we all bear a direct responsibility for ensuring the well-being of every visitor exploring our nation.

This webinar is relevant to anyone who interacts directly with tourists, as they are in a prime position to educate and empower travellers on how to stay safe.

Here’s what will be covered:

  • Current safety challenges: An analysis of recent incidents and the modus operandi thereof.
  • Effective incident management: Strategies to immediately enhance the response to safety incidents and how you can be involved.
  • Enhanced support systems: Methods to improve support for victims, ensuring they receive immediate and effective assistance, and how you can be involved.
  • Proactive crisis communications: What is currently being done to mitigate the repetitional damage of any incidents.
  • Community-directed solutions: An open forum to discuss your experiences and propose solutions.

Event Details:

Important to note: This is an industry-wide webinar and while we encourage widespread participation, including staff who are customer facing, there is a cap of 3,000 attendees, so please register soon. Attendees will also gain access to a website featuring FAQs and guidelines crucial for educating travellers and training customer-facing staff. This platform will serve as a continuous support tool, ensuring you have the knowledge at your fingertips to maintain a safe and welcoming environment for all visitors.

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