The Unseen Strengths: Petra Deja Highlights Women’s Contributions to Hospitality Leadership

In a world where gender roles have long dictated the landscape of various industries, Petra Deja stands out as a beacon of resilience and ambition in the hospitality sector. As one of the pioneering female leaders in a field historically dominated by men, she has navigated challenges that many aspiring female professionals can relate to. From her early experiences in a training program that omitted women to her battles for equality in pay and recognition, Petra’s journey is a testament to her unwavering passion for hospitality.

In her insightful interview, Petra shares not only the hurdles she faced, but also the unique strengths she believes women bring to leadership roles in this vibrant industry. Her belief in the importance of patience, compassion, and the capacity to remain calm under pressure has shaped her leadership philosophy. Moreover, Petra discusses her vision for the future of gender diversity and inclusion within hospitality, urging aspiring female leaders to embrace opportunities for growth and remain undeterred by setbacks.

Join us as we delve into Petra Deja’s inspiring story, exploring her experiences, insights, and the transformative impact of women in hospitality leadership.

1. As a female leader in a traditionally male-dominated field, what challenges have you faced and how have you overcome them?

When I decided that I wanted to study Hospitality Management, the then Holiday Inns in-house training program excluded females. The Hotel School in Johannesburg only allocated 10% of available slots for their Hospitality Management program to females. When I did my in-service training at a hotel in Durban, I was paid 50% less than my male counterpart. My passion has always been food and beverage, but it was very much a more male dominated department in hotels. Rooms, reservations and housekeeping were departments that were more accepting of females. Hard work and tenacity and just a love for the industry made the difference in my career.

Thank goodness, we have all moved on and today its an equal playing field. If anything, the hospitality Industry has been progressive in their recognition for what females can contribute to the industry.

2. In your opinion, what unique perspectives or strengths do women bring to leadership roles in the hospitality sector, and how do these contribute to the success of your hotel?

Patience, compassion, the ability to assess situations before making rash decisions and to be able to multi-task. One so often is juggling so many balls and it’s the ability to stay calm and weigh up several options and make informed decisions that make successful managers. By nature, I plan ahead – lastminute.com makes me anxious. I just find, if I am prepared, I still have the capacity to deal with anything that crops up last minute. I am also a firm believer in developing young talent, giving people the opportunity to perform. One has to accept that there are no guarantees, and sometimes there is failure – and that is also okay.

3. How do you see the future of gender diversity and inclusion in the hospitality sector, and what advice would you give to other aspiring female leaders in this industry?

Gender is not a big deal anymore; if you have the passion and willing to put in the hard work, you will succeed. But you cannot rest on your laurels, take advantage to opportunities to cross-train in other departments, and this may be in your own time. Learn new skills, look and listen and take risks. Apply for vacancies, be open to discuss opportunities with your manager and have a development plan in place. You may not always be successful when applying for position, disappointment is part of the journey but don’t stop trying, it is all part of life lessons.

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