Industry News

Streamlined Check-Ins: RoomRaccoon and Nuki Partnership Enhances the Guest Experience

The two-way integration will fast-track the guest check-in process and save hotel staff valuable time.

RoomRaccoon, a leading provider of hotel management software for independent hotels, is announcing its integration with smart access solution provider Nuki, to enhance and modernise hotel check-ins for the modern guest.

The two-way integration will enable RoomRaccoon hoteliers and hosts – including vacation rentals, boutique hotels and other independent accommodations – to streamline their operations and provide frictionless, secure access for guests using the smart lock solution. The integration offers several benefits, including:

Contactless check-ins:  Guests can check in and access their room through their smartphone devices with automated access codes shared in the online check-in. What’s more, the integration eliminates the need for physical keys or key cards, reducing operational workload for hotel staff and vacation rental hosts.

Secure access control: Hotel staff can easily manage and monitor guest access in real-time through the RoomRaccoon platform. They can grant or revoke access remotely, ensuring the highest level of security and control over guest rooms.

Enhanced guest experience: Guests can enjoy hassle-free self check-ins, control room access from their smartphone, and experience a new level of convenience and security during their stay. 

The integration further enhances RoomRaccoon’s award-winning platform that offers all the tools and functionality property owners, hosts and hoteliers need to manage and grow their business, whether they have 10 or 100 rooms.

“We are thrilled to welcome Nuki to our growing integration marketplace,” says Steven Reffiin, Head of Partnerships at RoomRaccoon. “Check-ins have always been one of the most time-consuming processes for hotel staff. With RoomRaccoon and Nuki, hoteliers and hosts can fast-track the check-in process and save their team valuable time, all while enhancing the guest experience.”

“Our solution offering sets the standard for smart hosting in the short-term rental industry

through a focus on continuous customer-centric improvements and quality. With the new integration with RoomRaccoon, we can further improve our services to hosts and simplify processes by having everything in one place,” says Markus Gruber, Head of Business Solutions & Services at Nuki.

The RoomRaccoon and Nuki integration is available to hotels and accommodation providers worldwide.

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