SATIBGo Launches “Hands Free” Travel Protection Option for DMCs
In 2023 SATIB, a trailblazer in African travel risk management since 1990, unveiled an innovative embedded travel insurance option, SATIBGo, designed exclusively for Destination Management Companies (DMCs) in South Africa. Today they launch the next iteration – an Elective Option that makes it a “no-brainer” for all DMCs across the country. This new offering enables DMCs to provide comprehensive, flexible travel protection to their clients at the point of booking, without being drawn into the sales and / or administrative process themselves.
André du Toit, SATIB Business Development Head, explained the impetus behind this groundbreaking offering: “We recognised a pressing need in the market for a flexible, comprehensive solution that DMCs could offer their clients. While our embedded insurance has been successful, we understood that not all operators want to be directly involved in the insurance process. This elective option gives DMCs the ability to provide top-tier protection without adding complexity to their operations or taking on additional liability.”
The launch of SATIBGo and this elective travel insurance option addresses a critical gap in the market, offering coverage tailored to the distinctive challenges and thrills of African travel. Unlike standard travel insurance policies that often fall short when it comes to having adequate cover limits, assistance companies that understand Africa or the inclusion of adventure activities, SATIBGo ticks all the boxes and covers a wide range of experiences integral to African tourism, including the vast majority of commercially lead adventure activities.
SATIB’s elective travel insurance is remarkably accessible, available for as little as USD 10 per day. This competitive pricing ensures that comprehensive protection can be an integral part of any African travel package, regardless of budget constraints.
What sets SATIBGo Travel Insurance apart:
1. Tailored for African Adventures: Coverage specifically designed for activities and risks unique to African travel, often excluded by standard policies.
2. Expert Local Assistance: Access to Africa’s leading multilingual medical assistance team, providing unparalleled support in emergency situations.
3. Higher Coverage Limits: Increased limits to adequately cover costly medical evacuations and repatriations, which are more common in remote African locations.
4. 24/7 Emergency Support: Round-the-clock assistance services, crucial in a continent spanning multiple time zones and often challenging communications infrastructure.
5. Flexible Integration: DMCs can easily incorporate this option into their existing booking processes without overhauling their operations.
6. Potential Revenue Stream: Opportunity for DMCs to earn fees, adding value to their business model.
Du Toit emphasised the transformative potential of this offering: “In South Africa prioritising traveller safety and peace of mind is not just an option—it’s a necessity. SATIBGo empowers DMCs to provide their clients with robust, relevant protection, ensuring they can fully immerse themselves in the African experience without worrying about potential risks or inadequate coverage.”
The importance of this tailored approach cannot be overstated. Standard travel insurance policies often leave significant gaps in coverage for African adventures, potentially leaving travellers vulnerable to hefty medical bills or inadequate assistance in emergencies. SATIB’s deep understanding of the continent’s unique challenges—from remote locations to diverse wildlife encounters—has informed every aspect of this offering.
For DMCs, the ability to offer this level of protection represents a significant competitive advantage. It demonstrates a commitment to client welfare, potentially differentiating their services in a crowded market. Furthermore, the option to earn commissions or markups on this offering provides a welcome opportunity for additional revenue in an industry with often tight margins.
“At SATIB, we believe that extraordinary adventures should be matched with extraordinary protection. This new offering is about empowering DMCs to deliver unparalleled peace of mind to their clients. As Africa’s tourism sector grows and evolves, we’re committed to staying at the forefront of risk management, ensuring that every traveller can explore this magnificent continent with confidence. The future of African travel is not just about the destinations we visit, but the comprehensive care we provide along the journey,” concludes du Toit.
About SATIB Insurance Brokers
SATIB Insurance Brokers is your trusted partner for tailored insurance solutions in the tourism and leisure sector, catering to a diverse clientele of over 2000 establishments, including hotels, tour operators, and other hospitality businesses. Our commitment to delivering expert advice, seamless policy administration, and comprehensive claims support underscores our dedication to ensuring robust risk management tailored to your business needs.
Visit www.satib.co.za to explore how SATIB Insurance Brokers can fortify your operations and instill confidence in navigating the complexities of the industry landscape.
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