Ker & Downey® Africa North America DMC Joins Forces with Grand Africa Safaris, Coming to Agents with a Fresh New Look and Superior Services
After announcing news of an expansion earlier this year, Ker & Downey® Africa DMC has continued to develop its operations in order to offer superior services to agents. The most recent development sees the Ker & Downey® Africa North America DMC team merging with Grand Africa Safaris, trading in its major source market under a new name.
The decision was made to avoid ongoing brand confusion with US-based tour operator Ker & Downey in Houston, and to position Grand Africa Safaris as the first choice for the North American market, which continues to be the strongest source market for travel to Africa.
Previously the General Manager for North America at Ker & Downey® Africa DMC, Marcelo Novais will be taking on the role of Business Development Manager at Grand Africa Safaris, working alongside some well-known names in the industry including expert sales manager, Emma Perrin, and California-based travel consultant, Danalee May.
“This is a major step for the company,” says Novais. “We have seen a lot of confusion around the Ker & Downey® Africa brand, specifically in the North American market. Taking steps to eliminate this confusion will make it clearer for agents, allowing them to know exactly which company is providing their services.”
This exciting development sees the team almost doubling in operations and sales, with offices on the ground in both Cape Town and Arusha. Consultants are available around the clock in Africa as well as the United States, creating an even more robust offering of expert travel assistance to agents.
Trading in the North American market, the new Grand Africa Safaris DMC operation will be elevating their offering to core destinations in both Southern and East Africa.
“Grand Africa Safaris has always been the DMC of choice for East Africa with very specialized consultants who have in-depth knowledge of the core destinations in that region,” says Novais. “This merge brings experts in both Southern and East Africa together, making Grand Africa Safaris the DMC of choice for creating world-class safari expeditions on the African continent.”
For more information, visit www.grandafricasafaris.com
